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Refund Policy
return goods
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Returns and refunds will be accepted within 30 days from the date of purchase. The courier fees incurred for returning or exchanging products shall be borne by the customer themselves.
- The returned product must be undamaged and in a sellable condition. Damaged, worn or modified products (scratches, personalized, etc.) cannot be returned. Only styles can be changed or replaced with new styles.
- The shipping fee will only be charged by A. if the product itself is defective upon receipt Gu. Shop is responsible.
- During the event, promotional products will be returned or exchanged based on the actual purchase amount.
- If you have any further questions, please contact us throughhyqttxs13@outlook.com contact us.
Lifetime replaceable
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All products offer lifetime replacement services.
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Please note that lifetime replacement does not include damaged or unworkable accessories. Before shipping, please take a photo and contact us, and send the certificate back together.
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To submit a lifetime warranty replacement claim, please send us the following message:
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Original order number or email used for purchase
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Clear image display defects
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Problem description and any other information to assist us in providing you with help.